Streamlining Complex Drug Administration with a Multi-Tenant SaaS Mobile App
A React Native SaaS app that unifies Risk Evaluation and Mitigation Strategy (REMS) workflows for physicians, patients, and pharmacies.
1. Discover
We explored the challenges doctors, patients, and pharmacies face in navigating REMS programs for complex medications. Discovery highlighted fragmented workflows and poor user experiences.
2. Define
We defined a multi-tenant SaaS mobile app to consolidate REMS tasks for prescribers, patients, and pharmacies. The roadmap emphasized white-label flexibility for various medications.
3. Design
With SlideUX, we designed user-centric experiences for prescribers and patients. Prototyping validated workflows for education, compliance, and drug administration.
4. Develop
We developed the mobile app using React Native, ensuring HIPAA compliance and scalability. The solution supported both SaaS delivery and white-label customization.
5. Delight
The app delighted users by streamlining complex REMS workflows, reducing confusion, and improving patient outcomes. Iterations extended the app’s reach across multiple drug classes.
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SeeSaw Labs’ work exceeded all of my expectations. They’ve helped us think differently about what it means to define a product, to know what problems to solve, and to understand what a customer needs. When we get into actual development, the success metrics will be around time and budget. In terms of general project evaluation, SeeSaw Labs hit all of their milestones and deliverables on time and with high quality — that in and of itself is great.
We don’t have an internal product team, and SeeSaw has been able to think and innovate for something that started as imaginary. Their ability to put this imagination into a process and create a reality that can be touched has been amazing. Rather than taking orders, they suggest the best options from their perspective to ensure that the output adds value. Other companies do what we want and then come back and say it didn’t work. SeeSaw gives us advice that we choose to accept or set aside.
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