Archway Health
Reducing Insurance Costs While Improving Care Through Data-Driven Self-Insurance
Ricky’s NYC: Driving In-Store Sales with Customer-Facing Kiosk Apps
An in-store kiosk app that educates shoppers on hair products using React, AngularJS, and real-time analytics tracking.
Our Approach
1. Discover
We explored opportunities for Ricky’s NYC to enhance in-store engagement and drive sales of hair products. Discovery revealed customer demand for education and guidance.
2. Define
We defined a kiosk app to provide self-service guidance on hair products, integrated with data tracking. The roadmap prioritized engagement and analytics.
3. Design
We designed intuitive, touch-friendly interfaces with NaturallyCurly, ensuring users could quickly find relevant products.
4. Develop
We developed kiosk apps with React, Redux, AngularJS, and Segment tracking, deployed on devices in-store.
5. Delight
The kiosks delighted customers by providing personalized product guidance while increasing sales and repeat business. Analytics informed ongoing improvements.
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Let's Get StartedWhat our clients say
SeeSaw Labs’ work exceeded all of my expectations. They’ve helped us think differently about what it means to define a product, to know what problems to solve, and to understand what a customer needs. When we get into actual development, the success metrics will be around time and budget. In terms of general project evaluation, SeeSaw Labs hit all of their milestones and deliverables on time and with high quality — that in and of itself is great.
We don’t have an internal product team, and SeeSaw has been able to think and innovate for something that started as imaginary. Their ability to put this imagination into a process and create a reality that can be touched has been amazing. Rather than taking orders, they suggest the best options from their perspective to ensure that the output adds value. Other companies do what we want and then come back and say it didn’t work. SeeSaw gives us advice that we choose to accept or set aside.
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